OpenText B2B Managed Services
OpenText™ B2B Managed Services offers a repeatable, proven people–process–technology model that extends an IT team and enables them to stay current with new B2B integration trends and requirements, while improving supply chain optimization. OpenText augments IT teams by managing the day-to-day operations, from systems management to integration to partner onboarding and transaction monitoring. B2B Managed Services allows companies to focus on core competencies, accelerate new technology adoption and future proof against unknown technology and macro-economic changes. B2B Managed Services enables three key capabilities to ensure organizations are:
Provide a flexible, programmable and configurable digital backbone through B2B cloud integration that connects people, systems and things. B2B connectivity can be achieved by leveraging a range of cloud based services or through a hybrid integration leveraging on-premises B2B gateway software.
Leverage applications and services to interact with trading partners through their preferred method and improve day to day trading partner management.
Offer realtime supply chain insights so users can sense and respond to risk and opportunity without waiting on IT to generate reports.
B2B Managed Services features
Customer success stories
B2B Managed Services: OpenText Active Applications
OpenText Active Applications can support entire procure-to-pay and order-to-cash processes. Active Applications allows organizations and their trading partners to view and collaborate on the same information via a central data repository. These applications are highly configurable and provide performance metrics, enabling organizations to identify risk across the supply chain.
Benefits of B2B Managed Services
Leverage a future proof, scalable B2B cloud platform to suit the needs of today’s global business.
Take advantage of external resources to support digital transformation initiatives.
Improve transaction visibility
Obtain rich insights into trading partner performance with comprehensive supply chain analytics capabilities.
Utilize a comprehensive and highly available digital backbone that allows secure, any to any connectivity to people, systems and things.
Integrate information silos to improve collaboration and offer intelligent insights across the business ecosystem.
Flexible end-to-end platform
Gain improved self service capabilities, mobility, peer file sharing and onboarding with any-to-any connectivity.
Adapt for global reach with follow the sun support, regional standards and data zones.
Digitize all transactions across trading partners, automating B2B services and processes and gaining new insights.
Improve customer support
Respond more quickly to customer and new market demands.
Innovate existing business models
Use the B2B managed service provider to focus on core business and introduce new value with cloud solutions.