How can we help?
Whether you’re looking for self-help resources, strategies to optimize your systems, or expert assistance, we’re here for you every step of the way.
Participate in the community to ask questions, offer suggestions, or discover solutions.
Access valuable resources and documentation to ensure a successful implementation.
Manage your account and system information; open and update cases with support agents; and pay bills.
OpenText Customer Alerts
Alerts are available to customers with current support contracts. Sign In to view alerts.
What's inside OpenText Customer Support?
OpenText Customer Service provides a wide range of support and services options to assist your Service Management teams in proactively managing OpenText solutions. Among other things, our services help you achieve peak system performance and reliability, process effectiveness, and operational efficiency. Flip through our ebook to learn more about what Customer Support can do for you.
Helping You Succeed
OpenText is committed to our Voice of the Customer program, which collects customer insights and incorporates them into our everyday business decisions.
Business Network Support including Easylink
Customer Support Webinars
- Information Discovery, your first step to GDPR compliance
- Going Agile with OpenText Content Server
- Don’t Panic! Data Privacy isn’t new to ECM it’s just evolving
- Don’t Panic! Data Privacy isn’t new to ECM - it’s just evolving
- Maximize customer satisfaction with Self-Service AI for Business Analysts with OpenText™ Magellan
- GDPR and Information Governance – 10 things you should be doing now
- Optimize products and services with insights gained using OpenText™ Magellan and OpenText™ Captiva
- Mobile in Life Sciences: Delivering auditable actions on the go
- KineMatik Quality Management Applications for OpenText Content Suite
- Update on OpenText Vendor Invoice Management and Business Center for SAP solutions