Executive Leadership Team
Mark J. Barrenechea
Vice Chair, Chief Executive Officer and Chief Technology Officer
Mark J. Barrenechea joined OpenText as President and Chief Executive Officer in January 2012, and also serves as a member of the Board. In January 2016, Mark took on the role of Chief Technology Officer. In September 2017, Mr. Barrenechea was appointed Vice Chair, in addition to remaining the Chief Executive Officer and Chief Technology Officer.
As CEO of Canada’s largest software company, Mark oversees the strategic direction of the organization and upholds the company’s position at the forefront of the industry. Under his direction, the Company has grown both organically and through strategic acquisitions, into a $2.3 billion technology company.
Mark’s unwavering commitment to innovation and results, combined with a dedication to customers’ needs, led him to successfully realign the company’s products, transforming OpenText into an Enterprise Information Management leader.
A prominent thought leader, Mark‘s extensive experience in information technology affords him a unique insight into the technological changes ushering in the fourth industrial revolution. In his latest book, The Golden Age of Innovation, he identifies the opportunity this unprecedented change holds for today’s businesses and how to successfully maneuver the ever-changing digital world.
Before joining OpenText, Mark was President and Chief Executive Officer of Silicon Graphics International Corporation (SGI), where he also served as a member of the Board. A pioneer of Technical Computing, Mark defined and distinguished the new market from Business Computing and established SGI as one of its leaders.
During his time at SGI, he led the company’s strategy and execution. His role included transformative acquisition of assets as well as penetrating diverse new markets and geographic regions.
Prior to SGI, Mark served as Executive Vice President and CTO for CA, Inc. (CA), (formerly Computer Associates International, Inc.) and, as a member of the executive management team. Mark was also Senior Vice President of Applications Development at Oracle Corporation, responsible for managing a multi-thousand member global team. Additionally, he was a member of the executive management team.
Mark has also served in a number of other positions including, Vice President of Development at Scopus, a software applications company, and Vice President of Development at Tesseract, where he was responsible for reshaping the company’s line of CRM and human capital management software.
Mark has been the recipient of many accolades over the years. In 2011, the San Francisco Business Times named him the 2011 Best Large Company CEO. Most recently, he was named the 2015 Results-Oriented CEO of the year by the CEO World Awards. The prestigious award recognizes Mark’s leadership and innovation in attaining results for the company and its customers.
In addition, Mark has authored several books including The Golden Age of Innovation, On Digital, Digital: Disrupt or Die, eGovernment or Out of Government, Enterprise Information Management: The Next Generation of Enterprise Software, Software Rules and e-Business or out of Business.
Mark holds a Bachelor of Science degree in Computer Science from Saint Michael’s College. He currently serves as a member of the Board and Audit Committee of Dick’s Sporting Goods and as a member of the Board of Avery-Dennison.
Executive Vice President, Chief Financial Officer
Madhu joined OpenText as Executive Vice President, Chief Financial Officer in April 2018.
With more than 25 years of financial leadership experience, Madhu brings to OpenText a strategic mindset with global industry expertise and deep operational focus in software, hardware and tech-enabled services businesses, as well as a demonstrable track record of building shareholder value. Madhu is skilled at leading and supporting business transformation initiatives, strategic acquisitions and global capital raising.
Prior to OpenText, Madhu served for more than 9 years as the Chief Financial Officer for 7.ai, a highly global, enterprise-class software and services company that uses artificial intelligence and machine learning to dramatically improve customer experience. At 7.ai, Madhu was responsible for worldwide finance, accounting, treasury, planning, tax, internal audit and procurement. During her tenure, Madhu worked closely with the CEO and management team to transform the company into a technology innovator.
Madhu started her career with Liberty Mutual Financial Services and has held senior financial roles at Rackable Systems, which became SGI and is now part of HPE and Redback Networks, a telecommunications equipment company acquired by Ericsson, services platform Jamcracker, and e-Business software provider Backweb Technologies (IPO on NASDAQ). She also has public accounting experience with PriceWaterhouseCoopers LLC.
Additionally, Madhu currently serves as Board Member and Audit Committee Chair for ServiceSource (Nasdaq: SREV) and previously served as a Board Member of Watermark, a Bay Area organization focused on professional development for women.
Madhu holds an MBA in Finance from the University of Massachusetts, is a Certified Public Accountant in California and a Chartered Accountant from India.
Executive Vice President, Engineering and Cloud Services
Muhi S. Majzoub was named Executive Vice President, Engineering and IT in January 2016. Muhi joined OpenText as Senior Vice President of Engineering in June 2012. He is responsible for Corporate and Commercial IT, including Cloud Services, as well as defining the vision and strategy for OpenText products, leading the development organization and transitioning OpenText to the cloud.
Prior to OpenText, Muhi was Chief of Products for NorthgateArinso, where he was responsible for defining the company's product vision, strategy and the development life cycle. He focused on consolidating the late software portfolio and developing new product capabilities for both cloud and on-premises solutions.
Muhi has also held the position of Senior Vice President of Product Development for CA, Inc., where he was responsible for the development of the common technology platform and components and integration strategy.
Prior to CA, Muhi was Vice President of Product Development at Oracle Corporation. During his tenure at Oracle, he was responsible for the delivery of the Sales Automation Suite, including Sales Online TeleSales, Sales Compensation, Sales Intelligence and many other Internet technology projects, such as Oracle Store, Oracle.com and the MetaLink TAR system.
Muhi attended San Francisco State University.
For more on Muhi’s thoughts and industry expertise, you can follow him on Twitter.
Gordon A. Davies
Executive Vice President, Chief Legal Officer and Corporate Development
Gordon A. Davies joined OpenText as Chief Legal Officer in September 2009. Gordon also serves as the Company’s Corporate Secretary and Chief Compliance Officer, and has responsibility for Corporate Development and the Program Management Office.
Prior to joining OpenText, Gordon was the Chief Legal Officer and Corporate Secretary of Nortel Networks Corporation. During his sixteen years at Nortel, he held key roles including Deputy General Counsel and Corporate Secretary, and on two occasions interim Chief Legal Officer and Corporate Secretary. Additionally, he spent five years ultimately as General Counsel, EMEA, supporting all aspects of Nortel’s Europe, Middle East and Africa (EMEA) business.
Gordon holds an LL.B and an MBA from the University of Ottawa, and a BA from the University of British Columbia. Gordon previously served on the boards of various global subsidiaries of Nortel Networks Corporation.
Gordon is currently a member of the Law Society of Upper Canada, the Canadian Bar Association, the Association of Canadian General Counsel and the Society of Corporate Secretaries and Governance Professionals.
Simon “Ted” Harrison
Executive Vice President, Worldwide Sales
Simon “Ted” Harrison is Executive Vice President of Worldwide Sales for OpenText. Ted previously served as Senior Vice President in the Enterprise business unit and as Senior Vice President of Fast Growth Markets, growing the business in high potential regions including LATAM, Eastern Europe, Japan, Africa, China, Middle East and India.
Coming to OpenText through its IXOS acquisition, Ted has held a number of senior sales leadership roles throughout his 15 years with the company. Ted served as the Head of Global Services for Northern Europe before becoming Senior Vice President of Sales for the EMEA region.
Ted has successfully worked throughout his 25-year career to match business imperatives with innovative technology solutions. Beginning his career as a technical consultant, Ted then bridged the gap between technical and business to serve as a Senior Business Consultant on projects such as the European roll-out for General Motors. He has also worked in the mobile solutions field for Psion Teklogix, specializing in Supply Chain Optimization.
Ted holds an honors degree in Computer Science from Leeds University in the UK.
Executive Vice President, Customer Operations
James McGourlay is Executive Vice President, Customer Operations. He joined OpenText in 1997 and has held many key positions in IT, technical support, product support and special projects. Previously James was Senior Vice President of Global Technical Services at OpenText, responsible for Technical Support, Renewals, Customer Onboarding and Professional Services, managing all post-sale services, customer lifetime value, and accelerating customers’ time to value.
James has been the catalyst for tremendous growth in the OpenText Customer Services team for the Americas. He has sponsored programs such as My Support, Partner Support Program, quality audits and enhanced Customer Support programs. He and his team are also spearheading the movement towards integrations management, social engagement support for customers and continued improvements to the customer experience.
James was instrumental in the company’s early acquisitions and the OpenText Enterprise Deployment Board, which he chaired until 2010.
Senior Vice President, Professional Services
Prentiss Donohue joined OpenText as Senior Vice President of Professional Services in April 2016. With more than 20 years of experience in support and services management, Prentiss is responsible for leading the global Professional Services team from pre-sales activities, through implementation, to achieving a Trusted Advisor status, using long-term customer relationship management.
Prior to joining OpenText, Prentiss spent 6 years at Oracle and served as Group Vice President and General Manager of Advanced Customer Services business for North America, where he was responsible for driving Oracle’s innovative software, systems and cloud services.
Before Oracle, Prentiss worked at Sun Microsystems for 12 years in various leadership roles, which included Managed Services Management and Corporate Marketing. His responsibilities at Sun included directly managing all support and education services in North America and globally.
Prentiss holds a BA from the University of Colorado and has completed executive leadership programs at the University of Michigan Ross School of Business and the University of Hong Kong.
Senior Vice President, Revenue Operations
Paul Duggan joined OpenText as Senior Vice President of Revenue Operations in January 2017. He is responsible for operations across sales, professional services, business networks, and customer support. He leads organizational focus across a range of critical areas, such as planning, reporting, resource optimization, enablement, and processes.
Prior to joining OpenText, Paul was at Oracle Corporation for 17 years. He was most recently the Group Vice President of Support Renewal Sales, North America and was directly responsible for $6 billion of annual support revenue for the company. This included leadership and management of several Digital Renewal Centers located across continents.
At Oracle, Paul made critical contributions to customer success, operational excellence, expense optimization, including automation of various support renewal systems. He also held key leadership roles within Education Sales and Operations for Oracle and Siebel Systems over the course of his career.
Paul has previously served on the advisory board for the Technology Services Industry Association. He has completed executive leadership programs at the University of Michigan Ross School of Business and IESE Business School in Barcelona, Spain.
Senior Vice President, Chief Information Officer
David Jamieson joined OpenText as the Chief Information Officer in November 2014. He brings over 25 years of experience in leading Information Technology organizations through the ever-changing technology landscape. David will lead the OpenText IT organization that powers the world’s leading Business Network.
Prior to joining OpenText, David worked at Barrick Gold Corporation, the gold industry leader and one of Canada’s most admired companies, where he served as Director of Information Technology for four years before being appointed as the Vice President of Information Management and Technology in 2005.
At Barrick, David effectively used the company’s information assets to drive business value for the global operations of its application and technology infrastructures. He was the company’s first ever IT leader and was responsible for building a high-performance organization from the ground up.
As a seasoned IT professional, David has held senior positions with companies, such as Universal Studios Canada, EDS/SHL Systemhouse, and Canadian Pacific Railway, David brings with him acute industry knowledge and strong business acumen. His dedication in every role was evident through his successful management of large teams and significant impact on overall company operations.
David holds a Bachelor of Applied Science, Mechanical Engineering from the University of Toronto and received his Professional Engineer designation in 1990.
Patricia E. Nagle
Senior Vice President, Chief Marketing Officer
Patricia joined OpenText in 2007 and currently serves as Senior Vice President, Chief Marketing Officer. In her role, Patricia is responsible for all marketing and demand generation initiatives, including field marketing, programs, events, product marketing, industry marketing, demonstrations, partners and alliances as well as inside sales.
Throughout her 10-year history with the company, Patricia has brought a customer-focused view to marketing. Most recently, she served as Vice President of Global Partners and Strategic Alliances, managing all activities for global partners and alliances, including business and operations management, strategy development, program management and go-to-market field execution.
With more than 20 years of experience in the high-tech industry, Patricia has held a variety of senior management positions, with global sales, marketing and product oversight as her primary responsibilities. Prior to OpenText, Patricia was SVP of World Wide Sales, Services and Marketing at Percussion Software, where she was responsible for direct and indirect sales and all customer facing, external media communications, client satisfaction and demand generation activities globally.
Patricia holds a BA in Business Administration, a BA in Economics and a concentration in Marketing from the University of New Hampshire as well as an MBA in Business Administration & Management from Harvard University.
Chief Human Resources Officer
Brian joined OpenText as Chief Human Resources Officer in October 2018. He has over 25 years of experience as an HR leader in high growth, global technology businesses, and professional services consulting. Brian has led organizational growth and transformation initiatives, including international expansion, M&A, global talent management, compensation and benefits, employee engagement, communication and cultural transformation.
Prior to joining OpenText, Brian worked for 15 years at Amgen Inc., a 20,000-employee global biotechnology company, based in Los Angeles, California. There, he served in HR leadership roles, including Global VP of HR, Head of HR for Global R&D, and VP of International Human Resources. During his international HR role, Brian was based in Europe for four years, leading Amgen’s organizational growth and HR program development across Europe and International regions.
Before Amgen, Brian was at Dell for eight years in Human Resources where he served as Director of Worldwide Compensation and Benefits. There, he led the development of Dell’s global rewards programs and managed the Compensation Committee relationship with the Board of Directors. During his tenure, Brian supported Dell’s global organizational growth from 2,000 to 30,000 employees.
Previously, Brian was a Human Resources consultant at AON Hewitt Associates, working across multiple client industry sectors in the practice areas of employee benefits and executive compensation. Earlier in his professional career, Brian worked in corporate sales and sales management for Steelcase, Inc.
Brian holds an MBA from the University of Michigan and a Bachelor’s degree in Sociology from Vanderbilt University.